IRC Group Case Status Portal
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IRC OneSource • DIGITAL CASE SERVICES

Case Status
Portal

Search Pre-Inspection, Valuation and Claim cases from one place. Search using the identifiers available to you. If multiple cases match, select the case you want to view.

Search a Case Read-only access
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QUICK SEARCH

Find your case

Use any available identifier.

Vehicle Number
Case Number
Mobile Number
Email
CASE SERVICES

Choose what you want to check

Each service opens directly to a single search and result view.

01

Pre-Inspection Status

Search a Pre-Inspection case and view its current status in one step.

Check status
02

Valuation Status

Search a valuation case and view the current processing status.

Check status
03

Claim Status

Search Claim by Case ID, Vehicle Number or Claim Number and view claim status.

Check claim
04

Claim Work Approval

View approved and assessed parts, labour, paint and claim amounts.

View approval
05

Claim Photo Gallery

View claim photos and uploaded documents grouped by document category.

View photos
Pre-Inspection and Valuation support Vehicle Number, Case Number and Mobile Number. Claim supports Vehicle Number, Claim Number, Policy Number, Case Number, Mobile Number and Email.