Important information before using this website or service
Information on this website is provided for general business, technology and service information. Specific transactions may be governed by a separate proposal, work order, SLA, insurer instruction, policy document, engagement letter or other written agreement.
1. General Disclaimer
IRC OneSource Pvt. Ltd. makes reasonable efforts to keep website content useful and current. However, information may change as services, technology, commercial arrangements, laws, regulations or business processes change.
Website content is not intended to constitute legal, financial, insurance, engineering or other professional advice unless expressly provided as part of an agreed professional engagement.
2. Service Information
Descriptions of digital claim inspection, AI damage assessment, digital motor loss assessment, pre-inspection, vehicle valuation, investigation support, survey support, document verification and digital reporting are provided to explain our capabilities.
- Actual service scope may vary by client, insurer, vehicle category, geography and assignment.
- Turnaround times are indicative unless expressly committed in a written SLA or engagement.
- Service availability may depend on required documents, images, connectivity, location, verification and third-party systems.
3. AI & Automated Analysis Disclaimer
IRC OneSource may use AI, computer vision, analytics and rule-based technology to assist in image analysis, damage identification, data validation, workflow processing, valuation support and report generation.
4. Vehicle Inspection, Photos & Videos
Digital inspection results depend on the information and media available during the inspection. Users are responsible for submitting genuine, current and relevant photographs/videos and following the capture instructions.
- Images may be used to document vehicle condition and support inspection or assessment workflows.
- Device date/time, location or technical information may be used where required for inspection verification and permitted by the applicable privacy framework.
- An unclear, incomplete, manipulated or inconsistent inspection may require re-capture, additional verification or rejection.
5. Valuation, Damage Assessment & Reports
Any valuation, damage assessment, loss assessment or report is based on available information, applicable methodology and the purpose for which it was prepared.
Vehicle values and repair-related assessments can vary because of vehicle age, model/variant, condition, location, market conditions, parts pricing, labour rates, taxes, policy terms, supporting documents and client/insurer guidelines.
A report should not be interpreted as a guarantee of a future market price, claim settlement amount, repair approval or insurance acceptance unless expressly stated in the applicable written engagement.
6. Third-Party Information & Integrations
Services may depend on information or connectivity from insurers, authorised agents, workshops, verification providers, payment gateways, government/industry systems, hosting providers and other third parties.
IRC OneSource does not independently control third-party systems and therefore cannot guarantee their uninterrupted availability, accuracy or response time.
7. Website Availability, Errors & Interruptions
We aim to maintain reliable services, but internet and software services may experience downtime, maintenance, network failure, device incompatibility, data transmission issues, cyber incidents or other interruptions.
Information may occasionally contain typographical, technical or data-processing errors. Where an error is identified, we may correct or update the relevant information.
8. Privacy & Security Disclaimer
We use reasonable technical, administrative and operational safeguards to protect information. However, no website, mobile application, internet transmission or electronic storage system can be guaranteed to be completely secure.
Personal information and inspection-related information are handled according to the applicable Privacy Policy and contractual/legal requirements. Users should also protect their own credentials, devices and access information.
9. Limitation of Liability
To the extent permitted by applicable law, IRC OneSource shall not be responsible for losses arising solely from inaccurate or incomplete information supplied by a user, unauthorised account access, third-party system failures, connectivity issues, force majeure events or use of information outside its intended purpose.
Nothing in this Disclaimer is intended to exclude or restrict liability that cannot lawfully be excluded or restricted under applicable law.
10. User Responsibility
- Users should verify important information before relying on it for a transaction or decision.
- Users must provide information only where they have the necessary authority or consent.
- Users should not manipulate vehicle photographs, documents, timestamps, location information or other inspection evidence.
- Where a report is used for insurance, claim or commercial purposes, the applicable insurer/client instructions and contractual requirements should also be followed.
11. Questions & Contact
If you have a question regarding this Disclaimer, a service report, privacy matter, transaction or website information, please use the official IRC OneSource support/contact channel published on the website or provided through the relevant portal.