Terms of Use & Privacy Notices.

By using the OneSource App, you consent to the collection and processing of information described in the Privacy Policy, including activities such as collecting, storing, using, combining and disclosing information. The source policy states that these activities take place in India.

For users outside India, the source policy states that information may be transferred to, processed in and stored in India under Indian privacy standards.

The service is provided on an “as is where is” and “as available” basis. The source policy places responsibility for the decision to use the service and reliance on it with the user and describes limitations relating to errors, inaccuracies, data corruption and other possible effects on connected devices.

Users are advised to make appropriate arrangements and back up their data before using the service. The policy states that OneSource does not accept liability for such service-related issues.

This Terms Statement explains privacy rights, applicable safeguards, and OneSource policies and practices concerning the gathering, use and disclosure of information when the Service is used. The policy states that Personal Data is used to deliver and improve the Service.

The source policy describes eligibility for pre-inspection use where the user has a valid Driving License and is genuinely seeking an insurance renewal or related change, such as expiry of an earlier policy, addition of a new vehicle accessory/item, change in insured value, or a change of service provider.

The App may be downloaded directly from an App Store or through a link provided by an Insurance Company, Insurance Agent or Insurance Broker.

To begin, the user signs in using credentials provided by the Insurance Company or OneSource and provides authentic and accurate details such as first name, last name, email address and location.

Vehicle and inspection information must be true, accurate, current and complete. If information is inaccurate, altered, incomplete or otherwise unreliable, the policy states that OneSource or the relevant Insurance Company may decline to accept the Inspection Report and may take action concerning future claims or damages where inaccurate inspection information is discovered.

The policy states that OneSource may store Personal Information and Inspection Reports in accordance with its Privacy Policy.

OneSource grants a limited, non-exclusive and non-transferable licence to access and use the Service and install the App on devices owned by the user. This is a limited licence and is not a sale of the software.

• Do not copy, modify, reverse engineer, create derivative works from, or attempt to discover source code of the Service.
• Do not sell, rent, assign, distribute, sublicense or transfer rights or access to the Service or its software/services.
• Do not disrupt or interfere with operation of the Service.
• Do not collect, hack or harvest personally identifiable information, including other users’ insurance information.
• Proprietary and confidential information belonging to OneSource, licensors, partners or Insurance Companies may only be used as permitted by the terms.
• Use of the Service does not transfer ownership of intellectual property rights, software content or trademarks.
• Users must comply with applicable local laws and maintain the safety of vehicles, passengers and people around an inspection location.
• The user is responsible for the mobile/internet connection and related charges.
• Users agree to receive required administrative communications and notifications from OneSource or the relevant Insurance Company.
• Feedback or suggestions submitted to OneSource do not create a right or claim to products or services subsequently introduced from that suggestion.
• The source page also contains separate references to Apple App Store and Google Play terms.

A user may terminate the terms by notifying OneSource at support@ircOneSource.com and uninstalling the App.

OneSource may block or suspend access or terminate the terms and associated rights, with or without prior notice, if the terms are not complied with or for another stated reason.

OneSource reserves the right to modify, suspend or discontinue the Service or any part of it, with or without notice. On termination, the user must stop using the Service and uninstall the App.

The App receives information supplied by the user or an authorised person when requesting an App link, downloading the App or registering. Registration is optional, although some features may require registration and authorisation for mobile sensors.

The source policy lists examples of information that may be provided during registration and use, including name, email address, age, username, password and other registration information; transaction-related information; information supplied when requesting support; payment/card information where applicable; and information entered into the system relating to a vehicle pre-inspection.

The information may include the user’s or client’s location, vehicle photographs with timestamps, other vehicle-related information, and background information such as voice and video recordings during inspection.

OneSource may use supplied information to communicate important information, required notices, App updates, upgrades and marketing promotions.

The source policy states that materials available through the App and linked sites are provided on an “as is” basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.

It does not warrant that materials will be error-free or free from viruses, defamatory, offensive or other harmful material. The user assumes costs associated with necessary service, repair or correction.

Linked sites are not maintained by OneSource, and references to third-party products, services or sites do not constitute endorsement.

The policy limits liability for direct, indirect, incidental, special, punitive, consequential and similar damages, including lost profits or revenues, arising from use or inability to use the App or linked material, subject to the terms stated there.

Users agree to defend, indemnify and hold OneSource and relevant affiliates, agents and suppliers harmless from claims, losses, liabilities, damages and expenses arising from use of the App, breach of the terms or infringement of third-party rights.

The source policy states that OneSource collects information when the platform is used and may also receive information shared through third-party social-network providers, together with technical and behavioural information about use of the Platform.

The policy also references privacy policies of third-party service providers used by the App.

The App may automatically collect information about the mobile device and usage environment, including device type, unique device identifier, IP address, mobile operating system, mobile browser type, the user’s/client’s photograph and background photographs, audio recordings, magnetometer, accelerometer, gyroscope and other sensor readings, and information about how the App is used.

• Provide, operate and maintain the Application.
• Improve, personalise and expand the Application.
• Understand and analyse how the Application is used.
• Analyse photographs and videos to understand vehicle condition.
• Communicate directly or through partners, including customer service, updates and information relating to an inspected vehicle.
• Share the final report.
• Help identify and prevent fraud in vehicle inspection.

The source page states that the terms are governed and construed in accordance with the laws of India, without reference to conflict-of-laws principles, and that disputes arising in relation to the terms are subject to the exclusive jurisdiction of the courts at Delhi.

Insurance Companies and their authorised Agents may access information and data submitted through the Service for insurance policy sales, claims and other insurance-related matters and enquiries.

The source policy states that aggregated and anonymised information may periodically be transmitted to external services to help improve the App and service.

Information may be disclosed where required by law, where OneSource in good faith believes disclosure is necessary to protect rights or safety, investigate fraud or respond to government requests, and to trusted service providers/partners working on behalf of OneSource who are bound by the stated privacy requirements.

If OneSource is involved in a merger, acquisition or sale of assets, the policy states that users will be notified about changes in ownership or information use and any choices available to them.

The source policy permits disclosure of personal information where required by law or reasonably necessary to respond to court orders or legal process.

It also describes disclosure to law-enforcement offices, third-party rights owners or others where reasonably necessary to enforce the Terms or Privacy Policy, respond to rights-related claims, or protect the rights, property or personal safety of users or the public.

The policy further states that personal information may be shared or sold in connection with a merger, acquisition, reorganisation, amalgamation or restructuring, with the acquiring or resulting entity expected to follow the Privacy Policy.

The source policy states that OneSource uses standard log files. These may record IP addresses, Internet Service Provider information, date and time stamps, referring and exit pages and potentially click counts.

The policy states that these log-file details are not linked to personally identifiable information and are used for trend analysis, application administration, movement tracking and demographic analysis.

The source policy states that users can stop all collection of information by uninstalling the App through the standard uninstall process available on their mobile device or through the applicable mobile App marketplace/network.

The source policy states that User Provided Data and inspection-process data may be retained while the user uses the App and thereafter for insurance-related purposes. Automatically Collected information may be retained for future insurance enquiries, data, claims, processes, reports and issues, and may subsequently be stored in aggregate.

Users who want User Provided Data deleted may contact support@ircOneSource.com. The policy states that a response will be provided in a reasonable time and notes that some or all User Provided Data may be necessary for the App to function properly.

The source page lists the service as pre-insurance inspection for all types of vehicles.

The source page states that OneSource is a service-providing company and, due to the nature of its business, does not accept refunds for services rendered and has no applicable cancellation policy. For payment issues, users are directed to customer support by email, phone or WhatsApp.

The source policy states that the App should not be used by anyone under 18 years of age and that OneSource does not knowingly solicit data from or market to children under 18.

Parents or guardians who become aware that a child has provided information without consent are asked to contact support@ircOneSource.com. The policy states that such information will be deleted within a reasonable time.

The source policy states that data security and confidentiality are important and that physical, electronic and procedural safeguards are used to protect information processed and maintained.

Access is limited on a need-to-know basis to authorised employees and contractors who require access to operate, develop or improve the App.

The policy also notes that, although reasonable security measures are used, no security system can prevent every potential security breach.

The source policy states that the Privacy Policy may be updated from time to time. Changes may be notified by posting the new policy on the relevant page and may also be communicated by email or text message.

Users are advised to consult the Privacy Policy regularly. Continued use is described as approval of changes.

• Severability — if a provision is invalid or unenforceable for a party, the remaining provisions continue to the extent permitted.
• Waiver — failure to exercise a right or require performance does not prevent later exercise; waiver of one breach does not waive a subsequent breach. The source also addresses failures caused by matters beyond control.
• Export Control — use, import, export or re-import/re-export of the Service is subject to applicable country and jurisdictional laws.
• Indemnification — to the extent permitted by law, users agree to indemnify, defend and hold OneSource, its directors, officers, employees, affiliates, partners and relevant Insurance Companies harmless from claims and expenses arising from use or breach.
• Dispute Resolution — parties agree to first attempt amicable settlement. The source page states that unresolved disputes are to be referred to courts in Delhi.
• Survival — specified provisions survive termination.
• Third-Party Beneficiaries — except as expressly stated, the terms do not create rights, benefits, remedies, obligations or liabilities for persons other than the user and OneSource.
• Entire Agreement — the terms constitute the agreement for use of the Service and supersede prior understandings on the subject, subject to additional website terms.
• Reservation of Rights — OneSource reserves the right to take steps reasonably necessary to enforce or verify compliance.
• Disclosure for enforcement — the source states that OneSource may disclose Personal Information or Account information to law-enforcement authorities, government officials or third parties where reasonably necessary to enforce or verify compliance.

For questions concerning the policy, the source page provides the following contact details.