Quality Assurance & TAT
Quality is built into the process.
IRC OneSource follows multiple levels of verification before final submission, supporting accuracy, consistency, regulatory alignment and timely delivery.
Multi-level verificationDigital traceabilityTAT monitoringHuman + technology validation
Quality Control Architecture
Six checkpoints. One controlled output.
Each assignment moves through defined inspection, technical, evidence, technology, supervisory and approval checkpoints before submission.
Verification PipelineCONTROLLED PROCESS
01SOPInspection Guidelines
02Technical ReviewAssessment accuracy
03Evidence CheckImages & documents
04AI ValidationTechnology support
05Supervisor ReviewCompliance
06Final ApprovalSubmission
TAT ControlLIVE TRACKING
Assignment AcceptanceAssignment intake
ImmediateSurvey AllocationResource deployment
Within 30 MinutesCustomer ContactCoordination & information
Within 1 HourSpot InspectionField execution
As per SLAPreliminary ReportInitial reporting
Same DayDetailed AssessmentFinal technical output
Agreed TimelineConsistencyDefined procedures and checkpoints support standardized output.
TraceabilityDigital evidence, workflow records and audit trails provide visibility.
TurnaroundCentralized dashboards and alerts support TAT monitoring.
Operational Governance
Quality is measurable, reviewable and traceable.
A controlled quality layer connects field execution with centralized oversight.
Field EvidencePhotos, documents, observations and assignment records remain part of the digital workflow.
Central ReviewSupervisory checkpoints support completeness, consistency and compliance review.
Final DeliveryApproved outputs move through the defined reporting and submission process.
The quality framework combines defined procedures, technical review, evidence verification, AI-assisted validation, supervisory review and final approval. TAT remains linked to assignment requirements and applicable SLA.